Combigo Guarantee (light and premium)

We know how stressful travelling can be, but don't worry we're here to help! The Combigo Guarantee is assistance to help you travel with peace of mind. We offer several services for all connections covered by the Combigo Guarantee.


Combigo Light/Basic Guarantee - Your Travel at the Best Price for Peace of Mind


When one of your tickets is cancelled, changed or delayed by the carrier, causing inconvenience to your itinerary, don't worry! Our Service Light offers you a simple and advantageous solution: if your ticket is not refunded by the carrier, we will offer you a voucher that you can use on our website. Relax, we're here for you! What's more, we're proud to be the only website to include this service entirely free of charge.


Combigo Premium Guarantee (Optional) - Your Peace of Mind


When one of your tickets is cancelled, changed or delayed by the carrier, disrupting your connection, our Premium Service kicks in to guarantee you a worry-free journey. With very generous compensation ceilings, you can be sure of arriving at your destination. This includes taking care of your essentials such as accommodation, food and even taxis. Let Combigo take care of everything, and enjoy your journey with complete peace of mind!


Disrupted connections: Comparison table



Light Premium
Before the Journey

  • Flight change
Purchase Voucher Purchase voucher/ Refund
  • Flight cancellation
Purchase voucher/ Refund Purchase voucher/ Refund
During the trip

  • Flight change/ Delay
Purchase Voucher Purchase voucher/ Refund
  • Flight cancellation
Purchase voucher/ Refund Purchase voucher/ Refund
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